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By Di Gursansky

-- David P. Moxley, Wayne kingdom University

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Extra resources for Case Management: Policy, Practice, and Professional Business

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Gil (1992, p. 24), for example, speaks of social policies as ‘guiding principles for ways of life, motivated by basic and perceived human needs’. au 25 208 x 140 mm 26 Case Management maintenance, health care, housing, employment strategies and education. The combination of programs adopted and the mix of service provision reflect dominant views about the role of government and cultural values of the community in question. Pierson (1994, p. 1) argues that the enormous postwar expansion of programs became an integral part of all advanced industrial democracies.

Rosenberg (1998, p. 3) quotes Levine, saying that ‘families are and will be under increasing pressures to pay more direct costs; provide more hands on and often more complex care; undertake greater burdens for longer times and forgo more educational, career and social opportunities’. Havas (1998, p. 75) argues that powerful interests have opposed the development of a national health care policy on the grounds that it would be un-American and further the growth of big government— the ultimate trigger for broad-based electoral support.

Under ideal conditions, the case manager has legitimate authority to respond to individualised need with customised service arrangements. The case manager will negotiate with the service providers that the client prefers and maintain a monitoring brief to ensure that the plans can be modified to respond to changing client needs. 2 Case Management Core characteristics of case management Characteristic Focus of the activities Outreach Identifying the most appropriate clients; disseminating information for referrals; establishing the target population for any given service or program.

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